Lucid is commiitted to helping businesses reduce IT risk by keeping their corporate data and network systems running around the clock. Lucid's Cloud Based Remote Monitoring solution is designed to assist clients in maintaining and supporting their network infrastructure.
The Heart of Lucid Monitoring
Lucid‘s offering incorporates critical monitoring technology as well as access to a Web-based GUI and printable, exportable reports. Lucid Monitoring “predictive problem-solving” technology continually monitors and secures your environment across networks, systems, and applications.
The system alerts you via email, enabling rapid identification of problems based on user-defined thresholds that map to the needs of your specific environment.
Part of effective time management is distinguishing the urgent from the important. Balancing time and energy helps ensure that your important activities are getting the attention they deserve. When it comes to networks, the most time and resource-intensive activity is day-to-day network maintenance. These activities constantly scream for attention, making it easy for your IT staff to get bogged down with routine maintenance tasks. Lucid Monitoring utilizes best practices and technologies that focus on targeting the root cause of problems before they degrade service – in contrast to simply detecting a problem as it occurs.
Report Summaries
Lucid Monitoring provides monthly summary reports that document ongoing service levels and improve future planning through expert IT analysis. Once a client subscribes to Lucid Monitoring, technicians will begin to customize response levels and assign responsibility by device. Thus, Lucid Monitoring enables clients to evaluate thresholds and event alerting so that its IT staff is only notified about conditions that are relevant to IT performance. Reports summarize the alerts and events noted by Lucid Monitoring, review the network baseline and compare statistics to identify trends that may signify future capacity issues. As with all Lucid Monitoring services, reports are provided via the Web in concise, easy-to-understand formats.